Regular basic maintenance must be carried out as detailed below:
Handle fixing screws must not be over tightened as this will impair the operation of the connected locking hardware, leading to excessive forces being required to operate the handle.
All turning points on handles must be lightly lubricated with GT85 lubricant, or similar, at least every 6 months.
All locking parts on any connected locking hardware must be lubricated every 6 months using GT85 lubricant, or similar, to ensure smooth operation. Important Note: Only use a specialist ‘Dry Lube’ lubricant on profile cylinder locks. Products such as WD-40 or GT85 should never be used with profile cylinders.
The pivot points on all window and door hinges must be lightly lubricated with a light
machine oil, such as 3-In-One, at least every 6 months
Regularly remove any dust or grime from the painted or plated surface of all window and door furniture, taking great care not to scratch the surface, using a soft, non-abrasive cloth, dampened with warm water if required. Chemical cleaners should never be used
Guarantee
Please follow the link on your confirmation email to take you to your password-protected greenteQ guarantee dashboard, to view your certificate and amend your personal details.
What is the correct method for cleaning the surfaces of greenteQ window and door furniture?
To clean the painted or plated surfaces of greenteQ window and door furniture, you should regularly remove any dust or grime using a soft, non-abrasive cloth. If needed, the cloth can be dampened with warm water. It is very important to take great care not to scratch the surface, and chemical cleaners should never be used.
What is the deadline for registering greenteQ products to activate the guarantee?
To enjoy the peace of mind offered by the greenteQ guarantee, you must register your products within 28 days of their installation. It is advised to do this as soon as possible after installation.
What should be avoided when tightening handle fixing screws on greenteQ products?
When tightening handle fixing screws on greenteQ products, it is crucial that they are not overtightened. Overtightening can impair the operation of the connected locking hardware and lead to excessive force being required to operate the handle, potentially causing damage or reducing functionality.
Are there specific lubricants that should or should not be used for certain greenteQ components?
Yes, there are specific recommendations for lubricants. For turning points on handles and general locking parts, GT85 lubricant or a similar product is recommended. However, for profile cylinder locks, it is extremely important to use only a specialist ‘Dry Lube’ lubricant. Products such as WD-40 or GT85 should never be used on profile cylinders.
What are the essential regular maintenance tasks for greenteQ window and door furniture?
Regular maintenance for greenteQ products involves several key tasks. Firstly, ensure that handle fixing screws are not overtightened to prevent impairment of the connected locking hardware. Secondly, all turning points on handles and all locking parts on connected locking hardware need to be lightly lubricated at least every 6 months using GT85 lubricant or a similar product. However, it’s crucial to note that only a specialist ‘Dry Lube’ lubricant should be used on profile cylinder locks; products like WD-40 or GT85 should never be applied to these. Lastly, the pivot points on all window and door hinges should be lightly lubricated with a light machine oil, such as 3-In-One, at least every 6 months.
Don’t Forget…
Your new greenteQ door and window furniture can be guaranteed for up to 25 years depending on the range that has been fitted. But to enjoy this peace of mind, you must register your products within 28 days of installation. Do it today…